All items are shipping within 10 -15 business days of design approval and purchase. We make every effort to get your items to you as quickly as possible.
Please check the RUSH FEE option during processing to have your item shipped within 5 business days.
At Shootie Girl™ we pride ourselves on premium products and exceptional customer service. The custom product that you receive will match the online artwork**, or we will replace or refund your order. If the custom products you receive differ materially from your order, or are flawed in materials, we will repair or replace them and we will cover for the return shipping.
**NOTE: Rhinestone and t-shirt colors may vary on screen. There is no guarantee of exact color match, as rhinestone and t-shirt batches can vary. We do our best to come close to your request. Keep in mind that some rhinestone colors reflect differently depending on the color of the t-shirt.
Please contact us at email@example.com for a return authorization prior to returning products to us.
Due to the our wide variety of shirt colors, styles and rhinestones, most of our products are made-to-order per your specifications. For custom and personalized products, we can only accept returns or exchanges based on the exceptions below. For non-custom items, there is a $10.00 re-stocking fee per item. All requests for returns or exchanges must be made within 7 days from delivery of the products to firstname.lastname@example.org. All exchanged merchandise must be unworn, undamaged and in re-saleable condition to qualify for a return. Shipping charges and return shipping charges can not be reimbursed.
Custom & Personalized Exception Policy
Custom and personalized products are only exchangeable if they are damaged, or differ from what you ordered online. All products with a custom name, company, organization, phrase or unique selection (such as a symbol) are considered to be Custom & Personalized.
Shootie Girl™ retains the right to all artwork it creates. By purchasing from us, you agree to have any and all customized and personalized products used for advertising and marketing purposes of the Company. At the request of the original requestor, Shootie Girl™ will remove the option to purchase any custom and personalized products.